SCHMITZ Care Connect | The digital support

Our solution for your increased efficiency

SCHMITZ Care^® Connect is a digital communication channel that connects you with
our technical experts in the fastest possible way.

Fast, safe and precise.

Video - SCHMITZ Care Connect

Features

Quick aid – independent of location and worldwide

With SCHMITZ Care^® Connect, we reduce the downtime of your products and ensure an efficient workflow at your workplace.
No matter where you are in the world!

Software updates and upgrades

We offer remote support for easy installation of software updates and upgrades on your SCHMITZ product or support you in installing them yourself.

Overcoming language barriers

The translation function in the chat helps to overcome language barriers, simplify communication and prevent misunderstandings.

Certified training

SCHMITZ Care^® Connect offers the opportunity to have your employees trained live on the product.

Certification is carried out by our experts.

Environmentally friendly and sustainable

SCHMITZ Care^® Connect is environmentally friendly and sustainable, because the digital communication channel reduces time-consuming and CO₂-intensive journeys.

Thanks to a clear error analysis and spare part identification, only those parts get sent that are actually needed.

Conversion and retrofitting

We offer remote support with the conversion and retrofitting of SCHMITZ products.

Learn more about SCHMITZ Care^® Connect.

Video - SCHMITZ Care Connect

Contact

Would you like to learn more about SCHMITZ Care^® Connect?
Get in touch now for a no-obligation consultation.

Name	Purpose	Expiry	Type	Provider
CookieConsent	CookieConsent remembers your cookie settings for one year	1 year	HTML	Website
fe_typo_user	Enables user preferences to be stored during session	session	HTTP	Website

Name	Purpose	Expiry	Type	Provider
_ga	A cookie by google analytics to track and optimize user journey	2 years	HTML	Google
_gat	A cookie by Google Analytics to adapt the transmission of data to your internet speed	1 minutes	HTML	Google
_gid	A cookie by Google Analytics to distinguish website users anonymously from one another	1 day	HTML	Google
_hjClosedSurveyInvites	Hotjar cookie that is set once a user interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.	365 days	HTML	Hotjar
_hjDonePolls	Hotjar cookie that is set once a user completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.	365 days	HTML	Hotjar
_hjMinimizedPolls	Hotjar cookie that is set once a user minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the user navigates through your site.	365 days	HTML	Hotjar
_hjShownFeedbackMessage	Hotjar cookie that is set when a user minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the user navigates to another page where it is set to show.	365 days	HTML	Hotjar
_hjSessionTooLarge	Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit.	session	HTML	Hotjar
_hjid	Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.	365 days	HTML	Hotjar
_hjRecordingLastActivity	This should be found in Session storage (as opposed to cookies). This gets updated when a user recording starts and when data is sent through the WebSocket (the user performs an action that Hotjar records).	session	HTML	Hotjar
_hjTLDTest	When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.	session	HTML	Hotjar
_hjUserAttributesHash	User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.	session	HTML	Hotjar
_hjCachedUserAttributes	This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.	session	HTML	Hotjar
_hjIncludedInPageviewSample	This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit.	30 minutes	HTML	Hotjar
_hjIncludedInSessionSample	This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit.	30 minutes	HTML	Hotjar
_hjAbsoluteSessionInProgress	This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.	30 minutes	HTML	Hotjar
_hjFirstSeen	This is set to identify a new user's first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.	session	HTML	Hotjar
_hjViewportId	This stores information about the user viewport such as size and dimensions.	session	HTML	Hotjar
_hjRecordingEnabled	This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session.	session	HTML	Hotjar

My Main Focus

For Hospitals

For Doctors

SCHMITZ and Partners

Products

Operating Tables

Treatment Chairs

Obstetrics

Patient Transport

Functional Trolleys

General Medical Furniture

Services

Technical Service

Training Sessions

Demonstrations of the Products

About us

About SCHMITZ

How to reach Us

Contact Persons

Language

Social Media

SCHMITZ